PLAY delayed
your flight?
You're owed money.
EU law entitles you to up to €600 in compensation.
Takes 3 minutes to check. No win, no fee.
No win, no fee · Takes 3 min · 93% success rate
Get your money in 3 steps
We handle the legal complexity so you don't have to.
Enter your PLAY flight number and date. Our system instantly checks if EC 261/2004 applies.
Fill in your details once. Our partners at AirHelp take it from there — letters, legal pressure, the works.
Money lands in your account. Average payout: €318. Only pay if you win — 35% service fee, zero upfront.
How much is PLAY owed you?
The amount depends on your flight distance and delay length. Under EC 261/2004, fixed amounts apply.
Any PLAY flight departing from the EU, regardless of destination.
You can claim for delayed flights up to 6 years ago in most EU countries.
AirHelp only charges a 35% service fee when your claim is won. Zero risk.
Our legal team knows how to push back when airlines cite 'extraordinary circumstances.'
Never stress about
PLAY delays again
AirHelp+ gives you proactive protection — automatic monitoring, fast-track airport assistance, and lounge access.
Cancel anytime. No commitment.
Delayed flights. Real compensation.
PLAY is an Icelandic low-cost carrier based at Reykjavik Keflavik Airport, operating budget transatlantic flights between Europe and North America via Iceland. Founded in 2021, PLAY targets price-sensitive travellers on the North Atlantic with an Airbus A320/A321 family narrowbody fleet. Although Iceland is outside the EU, PLAY flights departing from EU airports are subject to EC 261/2004. A transatlantic disruption on a PLAY service departing from a European hub could entitle passengers to significant compensation. Being aware of your rights on long-haul low-cost services is particularly important when disruptions strand passengers far from home. EU Regulation EC 261/2004 entitles you to fixed compensation — regardless of what the airline tells you.
When can you claim?
If your PLAY flight arrived 3+ hours late — regardless of stated reason — you may be entitled to up to €600.
Cancellations announced less than 14 days before departure trigger the same fixed compensation amounts.
If PLAY bumped you due to a full flight, you're entitled to compensation plus a full refund or rerouting.
In most EU countries, you can claim compensation retroactively for disrupted flights up to 6 years ago.